While it’s fair to say most marketers are on-board with the importance of content marketing, there’s still an aspect of marketing that doesn’t get as much love: context marketing.
Whether you know what context marketing means or not, I’m willing to bet you want to deliver the right campaigns to the right customers at the right time. That’s what context marketing is all about.
Here, we’re going to introduce the concept of context marketing and dive into strategies you can use to implement it into your overall marketing strategy.
What is context marketing?
Context marketing is the process of delivering marketing content — such as blog posts, offers, emails, and advertisements — to customers at a specific point in their buyer’s journey. Timing and specificity is critical for context marketing to work.
My favorite context marketing definition is delivering the right content, to the right people, at the right time.
Let me explain what I mean by context a little more, though. When you have context around something, you have a larger, more telling picture — you know, those little details that lend more clarity to things that would otherwise be pretty general, unspecific, and, well, uninteresting.
The best marketers leverage context about their audience, leads, and customers in their content marketing. They create audience profiles and buyer personas and use that information to create more effective marketing and advertising campaigns.
Now that we have a basic understanding of context marketing, you might be wondering what the difference is between content marketing and context marketing. Let’s take a look below.
Content vs Context Marketing
‘Content’ is the material you deliver to your customers: blog posts, articles, offers, newsletters, emails, campaigns, and advertisements. ‘Context’ refers to the timing and circumstances surrounding your delivery of this content.
A marketer using context would know more about a lead than her first name. They might also know what industry she works in, what kind of content she likes best, through which channel she prefers to consume content, whether she’s currently using another solution to meet her needs, and whether her company has budget at this time of year.
As a marketer, if you were asked to “market” to someone, and all you were given was a first name and the type of company your lead works at, wouldn’t your first question be … what else do we know about her? Probably, if you want to do your job way better.
That’s the idea behind context marketing: Using what you know about your contacts to provide supremely relevant, targeted, and personalized marketing.
Why is context marketing important?
Context marketing is important for many reasons, but there are two top ones that make its importance even more salient. Let’s go over them below.
Context marketing converts better.
When you’re creating marketing that’s targeted at people’s point of need, it stands to reason that marketing will perform much better for you, because you aren’t delivering marketing content that’s misaligned with their interests or stage in the buyer’s journey.
Think about it: If you know that a B2B lead is getting a new budget in January and it’s December, you’re able to send her insanely targeted content that addresses her needs — like, say, an offer for a custom demo of your product with a rep that specializes in the finance industry. That’s content that she’s pretty likely to convert on, especially if she’s downloaded a buying guide and visited your product pages.